Returns & Exchanges

At Josephine & Co, we want you to be completely satisfied with your purchase. If your selection isn't quite right, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact.

3

Attach Shipping Label

Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing